Privacy Policy
CBX Tech (PTY) Ltd (“CBX”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently by the Protection of Personal Information Act (POPIA) and global best practices.
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1. Information We Collect
We may collect and process the following types of personal information:
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Full name and contact details (email, phone number, address)
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Company details and job titles
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Website usage data (via cookies and analytics tools)
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Communication preferences and correspondence history
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Technical information (IP address, browser type, operating system)
2. How We Use Your Information
We use your data to:
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Provide and support our telecoms and infrastructure services
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Respond to enquiries and provide quotes
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Send newsletters, marketing updates, and industry insights (with consent)
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Improve our website and user experience
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Comply with legal and contractual obligations
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3. Sharing Your Information
We do not sell your personal information.
We may share data with trusted third parties who assist us with:
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Website hosting and analytics (e.g., Google Analytics)
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Email marketing platforms (e.g., Mailchimp)
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CRM systems and support teams
All third parties are contractually bound to protect your data.
4. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your information
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Object to or withdraw consent to processing
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Complain with the Information Regulator (South Africa)
To exercise any of these rights, contact us at info@cbx.co.za.
5. Data Security
We implement industry-standard security practices to protect your information, including secure servers, access controls, and encryption where appropriate.
6. Cookies
Our website uses cookies to enhance your browsing experience and track site usage. You can manage your cookie preferences in your browser settings.
7. Changes to This Policy
We may update this policy from time to time.